Grapsoft recognizes and values your right to confidentiality and is committed to protecting privacy and security of the information that you share with us through www.grapsoft.com. Any sensitive information that you submit to Grapsoft will never be shared with any other company without your prior acknowledgement.

It is important that you understand how we collect, use, and maintain your information. This Privacy Statement explains our online information practices, the choices you may make about how we collect and use your information at this Web Site, and the ways you may contact us.

Definitions

"Personal Information" includes your name, contact information, e-mail address, URL, phone number and other individually identifiable information about you.

"Non-Identifying Personal Information" includes information about you, including, your Internet service provider, browser type, domain name, the Web Site that referred you to us, the web pages you request, the date and time of those requests, and entry and exit points.

"Business Contact Information" includes the name, title, business address, telephone number of an employee of an organization. Business Contact Information is not Personal Information.

"Aggregated Information" is any information about more than one individual where the individual identities are unknown and cannot be inferred from the information. Aggregated Information is not Personal Information.

How the information is used and with whom the information may be shared

We do not collect personal information when you visit our site unless you signup to place an order, register for newsletter, complete a survey or enter a contest. When you signup for a newsletter, we will ask you for the following personal information: email address, first name, last name and company name.

When you submit feedback or questions via e-mail, or contact us for information about our Web site, we will request your name and e-mail address and some other demographic information. We use this information solely to respond to your inquiries, gain insight about how to focus our marketing and to improve our product.

Grapsoft certifies that all personal and demographic information relating to its members and clients, will be kept confidential. We do not share, sell, rent or barter any identifiable personal information to any third party.

To better serve you, we use "cookies" to reduce the time required to login. A cookie is a small amount of information sent from a Web server to your computer. We use cookies to retrieve certain information you previously provided to Grapsoft, so that you do not need to reenter this information every time you login into the members area. Additionaly we will use cookies to prevent multiple votes on our web polls and surveys.

Cookies are not used to access information entered on the secure server; this information can only be accessed when you enter your name and password. No other company has access to our cookies. We do not use the cookie to track your Internet activity once you leave Grapsoft.

Internet Protocol Address

Grapsoft uses Internet protocol (IP) addresses to verify the geographic locations that inquiries and orders originate from in an effort to protect ourselves from fraud and our customers from information theft.

Grapsoft provides you with the opportunity to remove your personal information from our database and opt out of receiving communications from us at any time. Login to the members section and delete service that you have signed for.

Grapsoft provides you with the opportunity to update or change any information you previously provided. Please login to the members area and make your changes.

Your comments/how to reach us

By using our Web site, you consent to Grapsoft collecting and using this information as outlined here. If we ever change our privacy policy, we will post any changes on this page so you are always aware of the information we collect, how we use it and under what circumstances we disclose it.

Please contact us if you have any questions or concerns about our privacy policy.

This website may contain links to other sites. Grapsoft is not responsible for the content or privacy practices of those sites. Please contact us if you find that this site links to another site with offensive content or poor privacy practices and we will remove the link.